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Avaya 72301X Exam Topics, Blueprint and Syllabus

Avaya Aura Communication Applications Support Certified

Last Update February 21, 2026
Total Questions : 95

Our ACSS-7230X 72301X exam questions and answers cover all the topics of the latest Avaya Aura Communication Applications Support Certified exam, See the topics listed below. We also provide Avaya 72301X exam dumps with accurate exam content to help you prepare for the exam quickly and easily. Additionally, we offer a range of Avaya 72301X resources to help you understand the topics covered in the exam, such as ACSS-7230X video tutorials, 72301X study guides, and 72301X practice exams. With these resources, you can develop a better understanding of the topics covered in the exam and be better prepared for success.

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Avaya 72301X Exam Overview :

Exam Name Avaya Aura Communication Applications Support Certified
Exam Code 72301X
Actual Exam Duration The duration of the Avaya 72301X exam is 90 minutes.
What exam is all about The Avaya 72301X exam is a certification exam that tests the knowledge and skills of candidates in implementing and configuring Avaya Aura Communication Applications. The exam covers topics such as Avaya Aura Messaging, Avaya Aura Conferencing, and Avaya Aura Contact Center. Candidates who pass the exam will be certified as Avaya Aura Communication Applications Support Specialists. This certification is designed for professionals who work with Avaya Aura Communication Applications and want to demonstrate their expertise in implementing and configuring these applications.
Passing Score required The passing score required in the Avaya 72301X exam is 68%. This means that you need to answer at least 68% of the questions correctly to pass the exam and earn your certification. The exam consists of 65 multiple-choice questions and you will have 90 minutes to complete it. It is important to prepare well for the exam by studying the exam objectives, taking practice tests, and reviewing the Avaya documentation and resources.
Competency Level required The competency level required for the Avaya 72301X exam may vary depending on the specific certification and the level of expertise required for the job role. It is recommended to check the official Avaya website or consult with a certified Avaya professional to get the latest information about the competency level required for the Avaya 72301X exam.
Questions Format The Avaya 72301X exam consists of multiple-choice questions in a computer-based format. The exam includes 65 questions and has a time limit of 90 minutes. The questions are designed to test the candidate's knowledge and skills in the following areas: 1. Avaya Aura Communication Manager and System Manager 2. Avaya Aura Session Manager and System Platform 3. Avaya Aura Messaging and Avaya Aura Presence Services 4. Avaya Aura Application Enablement Services and Avaya Aura Conferencing 5. Avaya Aura Contact Center and Avaya Aura Experience Portal The questions are designed to assess the candidate's understanding of the Avaya Aura platform, its components, and their interdependencies. The exam also tests the candidate's ability to troubleshoot and resolve issues related to the Avaya Aura platform.
Delivery of Exam The Avaya 72301X exam is an online proctored exam that can be taken remotely from anywhere with a stable internet connection. The exam is delivered through the Avaya Learning Center platform, which provides a secure and reliable testing environment. The exam format is multiple-choice, and candidates have 90 minutes to complete 60 questions.
Language offered Based on the exam objectives and the nature of the certification, it is likely that the exam will test candidates' knowledge and proficiency in Avaya's communication solutions and technologies, including VoIP, SIP, H.323, and other related protocols. The language used in the exam is likely to be technical and industry-specific, requiring candidates to have a strong understanding of networking and telecommunications concepts and terminology.
Cost of exam You can check the official Avaya website or contact their customer support for the latest pricing details.
Target Audience

Based on the information available on their website and other sources, the target audience for the Avaya 72301X exam and related training courses are likely to be:

  1. IT professionals who are responsible for managing and maintaining Avaya Aura Communication Manager systems and solutions.
  2. Network engineers and administrators who work with Avaya products and solutions in enterprise or service provider environments.
  3. Technical support staff who provide assistance to customers using Avaya products and solutions.
  4. Consultants and system integrators who design, deploy, and optimize Avaya-based communication solutions for their clients.
  5. Individuals who want to enhance their skills and knowledge in Avaya technologies and solutions to advance their careers in the IT industry.

Overall, the Avaya 72301X exam and related training courses are designed for individuals who have a strong technical background and experience in Avaya products and solutions and want to validate their skills and knowledge through a recognized certification program.

Average Salary in Market The average salary for an Avaya Certified Specialist (ACS) is around $80,000 per year. However, the salary may vary depending on the job role, location, and experience.
Testing Provider You can check the official Avaya website or authorized training centers for information on how to take the exam.
Recommended Experience The recommended experience for the Avaya 72301X exam includes: 1. Basic knowledge of Avaya Aura Communication Manager and Avaya Aura Session Manager. 2. Understanding of SIP and H.323 protocols. 3. Familiarity with Avaya Aura Messaging and Avaya Aura Presence Services. 4. Knowledge of Avaya Aura System Manager and Avaya Aura Application Enablement Services. 5. Experience in configuring and troubleshooting Avaya Aura Communication Manager and Avaya Aura Session Manager. 6. Understanding of network protocols and technologies such as TCP/IP, VLAN, and QoS. 7. Familiarity with Avaya Aura Contact Center and Avaya Aura Experience Portal. It is also recommended to have hands-on experience with Avaya products and solutions to better prepare for the exam.
Prerequisite The prerequisite for the Avaya 72301X exam is to have a basic understanding of Avaya Aura Communication Manager and Avaya Aura Session Manager. It is recommended to have at least six months of experience working with these technologies before attempting the exam. Additionally, candidates should have a good understanding of IP networking and SIP protocols.
Retirement (If Applicable) Avaya typically announces the retirement date of their exams on their website and through official communication channels. It is recommended to check the Avaya website or contact their customer support for the latest information on the retirement date of the 72301X exam.
Certification Track (RoadMap): The certification track/roadmap for the Avaya 72301X exam is as follows: 1. Avaya Certified Support Specialist (ACSS) - Avaya Aura® Communication Applications 2. Avaya Certified Integration Specialist (ACIS) - Avaya Aura® Communication Applications 3. Avaya Certified Solution Specialist (ACSS) - Avaya Aura® Communication Applications 4. Avaya Certified Solution Expert (ACSE) - Avaya Aura® Communication Applications The Avaya 72301X exam is part of the ACSS certification track and is designed to test the candidate's knowledge and skills in configuring, administering, and troubleshooting Avaya Aura® Communication Applications. The exam covers topics such as Avaya Aura® Messaging, Avaya Aura® Conferencing, and Avaya Aura® Contact Center. Passing the exam is a requirement for obtaining the ACSS certification.
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